What I order:
These are Author’s works of art created by the artist Nadezhda Ivanova.
An original work of art is not only visually appealing, it carries a certain energy that mass decorative works do not possess. It radiates the personality, creative insight and inspiration of the artist. People who possess such an art are not only able to feel it, but also to be inspired and elevated by these qualities. Through it they can express their individuality and beliefs, connect with their dreams and inner feelings.
Art personalizes the places where we live and work, turning them into unique, beautiful and pleasant environments. An original never exhausts its usefulness, it transmits its energy to generations past and generations to come.
If you have questions or recommendations, please write to the аuthor using the contact form next to each painting. You could connect and will receive a personal response from the аuthor. The art is positive and friendly.
You receive each work with the author’s handwritten signature.
100% copyrighted works with proven origin!
If you are interested in buying, please make an inquiry through the following contacts. Thank you in advance!
contact@artetheart.art; Cell: +359 89 6728877
Terms of delivery and return of works of art.
DELIVERY:
For the territory of Bulgaria – The paintings are sent with the courier company Econt at a rate that depends on the volume of the order. They issue you a payment document for the value of the painting + the delivery you paid for. This is your receipt! The paintings are sent by cash on delivery, with the possibility of REVIEW and INSURANCE. I recommend you to take advantage of the OVERVIEW, and if you like the painting, you pay the amount and you become its new owner!
If you want to receive your painting with another courier, please contact me by message or by phone. For purchases over BGN 500.00. Delivery is free for the territory of Bulgaria.
Delivery time is within 2-3 working days, depending on the location of the recipient.
For Europe and the USA – deliveries are made with Bulgarian Post or DHL at a rate that depends on the volume of the order. If you want to receive your painting with another courier, please contact me.
Delivery time for Europe and the USA – after processing the shipment you will receive an e-mail with information where the processing time of the order and the shipment will be indicated.
CONDITIONS FOR RETURN AND REPLACEMENT
Returns and exchanges can only be made if the purchased work differs from the images and description at www.artetheart.art
Return and replacement delivery costs are to be undertaken by the buyer.
PAYMENT
Cash on delivery for a delivery made with Econt for the territory of Bulgaria.
With Bank Transfer.
WARRANTY
In case you have not received what you expect, you can return the shipment and you will be refunded the amount paid by you. All you have to do is within 7 days after the date of delivery to notify the author of your intention and the reason for returning it. You have to send the purchase in perfect condition back to the specified address. In this case, you will pay the price of the return shipment and only the reverse transaction fee, if any, will be deducted from the amount paid.
RETURN OF GOODS
Within 14 days you can return or replace the item if you meet the following conditions:
You have notified the author of your intention and the reason within 7 days from the date of delivery.
The item does not have a damaged commercial appearance (it should not be torn, scratched, used, washed, cleaned, etc.).
It is not damaged due to improper use.
The frame is not damaged in any way (it should not be broken, torn, scratched, used, washed, cleaned, etc.), if any.
To be preserved the original packaging and accessories, if any.
Courier costs are paid by the customer.
RETURN OF WARRANTY AMOUNTS
14 working days right of Exchange and Return.
Refund of the amount of the returned order after its return and is executed depending on the chosen method of payment and is within:
In case of paid order by cash on delivery – up to 3 working days by transfer to a bank account specified by the customer.
In case of paid order with bank transfer – up to 3 working days by transfer to a bank account specified by the customer.